Delivery Durations/Time Frame
* Customized orders take up to 15-20 working days for processing and delivery.
The standard processing time frame for in stocks is 7 working days.
* In-stock products (non-customized) might at times take up to 15-20 working days too depending on the production time frame. If the stock would be ready, it would be shipped immediately.
* In case of sales, natural disasters, strikes, public holidays, etc. Deliveries might face delay.
* Once the product is shipped it may take up to 2-3 working days to reach you.
* For any inquiries please WhatsApp us at +92 334 2033894
Requisite Policies
* Orders cannot be cancelled once processed.
* Orders denied at the time of delivery/doorstep will lead the customer to pay the delivery charges.
* We will not be held accountable for any delay by the courier partner due to lockdowns, strikes, weather conditions or any government policies.
* Working days are referred to Monday – Friday and any order coming during the weekend will be processed from Monday. Our social media and email responses are also available for a certain time frame on weekends.
* For any time-sensitive or urgent orders we request our customers to contact us on our social media, WhatsApp +92 334 2033894 or email us at talesaestheticofficial@gmail.com
Customized Products
* We do not use copyrighted images or artwork sent by the customers unless you hold the rights to the artwork. We do take inspirations if given by the customer but recreate them in our style.
* We do not make more than 3-4 amendments or revisions on our already made customized designs/products.
* Necessary information has been mentioned under every product to avoid confusion.
* There is a customization form under every customized product for the customer to fill in with their requirements.
* The colour theme or layout of an artwork cannot be changed for an already made customized design.
* If you have special requests for an entirely new custom design, please write us at talesaestheticofficial@gmail.com or WhatsApp at +92 334 2033894 and we will provide you with all the needful information to process your request.
For corporate or bulk ordering please write us at talesaestheticofficial@gmail.com or we have a contact form listed below our website referred as B2B - Printing Solutions for you to reach us.
For all corporate/bulk orders, we require a 75% advance payment in order to process the order.
All drafts and details will be discussed beforehand to avoid any confusion.
